Department/Agency Name |
Initiative Type |
Objective/Purpose |
Social Media Channel(s) Used |
Results |
Lessons Learned |
Key Contact(s) |
Additional Comments |
USA.gov library of federal RSS feeds | External | RSS Feeds | |||||
U.S. Agency for International Development (USAID) | External | RSS Feeds | |||||
U.S. Agency for International Development (USAID) | External | Links to various social media sites on the foot of each web page to allow users to automatically post (to Facebook, Reddit, Stumbleupon, Digg, etc.) or e-mail | |||||
U.S. Agency for International Development (USAID) | External | Facebook and LinkedIn group pages | |||||
U.S. Bureau of Land Management, Colorado | External | RSS feeds for press releases, oil & gas lease sale information, and planning documents. | RSS Feeds | Very successful | |||
Environmental Protection Agency | External |
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Internal | More than 150 Wikis and Blogs Web 2.0 Applications | ||||||
External | Great Lakes Earth Day Challenge Blog | ||||||
External | Greenversations | ||||||
National Oceanic and Atmospheric Association | External | Warning System Rss Feed | |||||
Federal Emergency Management Association | External | Rss Feeds | |||||
U.S. Department of Health and Human Services | External | Secretary Mike Leavitt blogs about health and the related challenges that face United States | Health and Human Services Department Blog | ||||
External | To provide information on the uses of new media for the HIV/AIDS community. | AIDS.gov Blog | |||||
External | |||||||
Department of Defense |
External |
Covers the America Supports You program with daily information on citizen troop-support efforts, DoD programs and services, and educational tips for U.S. military servicemembers |
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External | RSS feeds for DoD News articles, press advisories, speech transcripts and Bloggers Roundtable | RSS Feeds | |||||
External | Military Health System Blog |
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External | The Bloggers Roundtable provides source material for stories in the blogosphere concerning DoD by bloggers and online journalists. Where available, this includes transcripts, biographies, related fact sheets and video. | Bloggers' Roundtable | |||||
External | Video-on-demand for any and all interested parties to download or embed; featured clips include but are not limited to DoD news, briefings, speeches, military campaigns and operations, public service announcement. | vClips | |||||
External | Live and then archived radio shows of the Bloggers' Rountable calls. | DoD Live Audio Casts | |||||
Internal | Podcasts | Pentagon Channel Podcasts | |||||
Department of Veterans Affairs | External |
Second Life |
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Department of Veterans Affairs | Internal | Podcasts, Blogs, Wikis, RSS | |||||
External | DoD New Media's blog | DoDLive blog | |||||
Centres for Disease Control and Prevention |
External |
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Congressional Budget Office |
External |
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Transportation Security Administration |
External | Evolution of Security Blog |
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U.S. Department of Transportation | External | To provide a forum for discussing the nation's transportation system and making announcements about future projects | Fast Lane Blog | ||||
U.S. Government Printing Office | External | Future Digital System Blog | |||||
National Center for Health Marketing | External | A blog about research, science, and practice in health marketing and communication, social marketing, information technology, public health partnerships, and more with Jay Bernhardt, Director of CDC's National Center for Health Marketing | Health Marketing Musings Blog | ||||
Secretary Michael Chertoff | External | Secretary Michael Chertoff blogs about working to protect the American people, building an effective emergency preparedness and response capability, enforcing immigration laws, and promoting economic prosperity |
Homeland Security Leadership Journal Blog Harga BlackBerry Samsung Nokia
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National Agricultural Library | External | InfoFarm Blog | |||||
Library of Congress | External | Highlights news and collections for the Library of Congress | Library of Congress Blog | ||||
NASA | External | NASA Goddard CIO, Linda Y. Cureton, blogs about technology, leadership, and being a Chief Information Officer | NASA Goddard CIO Blog | ||||
National Institute for Occupational Safety and Health | External | This blog helps NIOSH to fulfill it's mission of translating scientific research into practice. It also provides a forum for NIOSH partners and the public to present ideas to NIOSH scientists and each other while engaging in scientific discussion. | Science Blog | ||||
National Museum of the Air Force | External | Blog posts from the public about their experiences at the National Museum of the Air Force | National Museum of the Air Force | ||||
Navy | External | The CIO blogs about matters related to information management and information technology and how they impact the Navy Department. | Navy Department Chief Information Officer Blog | Robert Carey | |||
National Drug Control Policy | External | To educate Americans about illegal drugs and the latest international, federal, state, and local efforts to reduce drug use | Pushing Back | ||||
U.S. Geological Survey (U.S. Dept. of the Interior) |
External | Numerous public "real-time" hazards sensor data and other RSS/CAP feeds, plus video and audio podcasts, image collections, and a blog highlighting various USGS research activities. |
(Blog); |
Dave Govoni or Scott Horvath | Substanial third-party re-use of some feeds (e.g., earthquakes, volcanic activity, stream flow) on Twitter, Google Earth mashups, iPhone Apps. | ||
Internal | Numerous wikis to support Communities of Practice, knowledge management, Science program and other research and technical teams, etc.; managers' blog for internal communication. | USGS Leaders' Blog | |||||
U.S. Holocaust Memorial Museum |
External | Provide portable content of high quality for constituents to use and generate discussion. Inform public about threat of genocide and engage in discussion about effective genocide prevention policies and actions; inform public about threat of antisemitism and hatred and motivate public to confront hatred and antisemitism. |
Facebook groups -- Committee on Conscience: Genocide Awareness and Prevention and Friends of World is Witness Podcasts -- Voices on Antisemitism, Voices on Genocide Prevention, and First Person: Conversations with Holocaust Survivors Distribution of content via iTunes U |
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Department/Agency Name |
Initiative Type | Objective/Purpose |
Social Media Channel(s) Used |
Results |
Lessons Learned |
Key Contact(s) |
Additional Comments |
District of Columbia Office of the Chief Technical Officer, |
public participation | solicit ideas from public on better use of public data (based on UK "Show Us a Better Way" competition) | facebook, digg, | ongoing | Dmitry Kaechev | ||
Texas Parks and Wildlife Department,
HR - Training & Organizational Development Branch |
Internal Employee Training | Wikis designed to enhance collaborative learning environment and compliment e-learning, instructor led training (ILT), and inter-division familiarization for agency employees. These forums allow students of leadership development courses to continue to learn beyond the classroom, providing opportunity to receive feedback from instructors and classmates when practicing skills learned at training events when incorporating them on the job. Also hopes to save money and time by allowing employees to build upon individual training experience versus refresher courses. | Wetpaint | pilot phase | Chris Victoria | ||
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Department/Agency Name |
Initiative Type | Objective/Purpose |
Social Media Channel(s) Used |
Results |
Lessons Learned |
Key Contact(s) |
Additional Comments |
Rhode Island Government | External | Multiple Social Media on Website Rss, Podcasts, Blogs, etc... | |||||
New York City Department of Health and Mental Hygiene | External | To educate NYC teens about mental health issues (e.g. substance abuse, risk taking, dating violence, depression and anger management) and to motivate them to seek help. | Popular social networking sites: MySpace, Facebook, YouTube | Sabira Taher | Evaluation in progress. | ||
City and County of San Francisco www.sfhomeless.net | External | To host homeless resources on a wiki so that resources used by the government, non-profits, and public can be complete, available and up to date. | Wiki (Wikia.com) | Over 800 pages | David Beall | ||
City of Santa Paula, California | External | Contains city government news and information from the City Manager. | Blog | Wally Bobkiewicz | |||
City of Georgetown, Texas | External | To better solicit input from our citizens | Blogs, Twitter, Facebook, Flickr, RSS feeds. | Erin McDonald, Keith Hutchinson | Some users are still unclear of the difference between blog comments and personal emails to the city. | ||
DC's Office of the Chief Technology Officer (Apps for Democracy) | External | Enabled citizens to mashup the city's open data to produce new web and mobile applications | Blogs, Twitter, Facebook, Flickr, RSS feeds | 50+ applications developed | Let citizens mashup data | Peter Corbett | |
City of North Charleston, SC |
Internal |
To provided an increased level of information to the public and improve interactivity. |
Thousands of hits and increased information on the internet that was once unavailable. |
Persistence is neccessary to build a strong following. |
Ryan Johnson | Follow, Watch, Read, View, Friend | |
City of Reno, NV |
External |
To increase transparency and accessibility of City government to residents, increase citizen engagement, and provide a direct line of communication with constituents. |
RSS, blog, and LinkedIn. |
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Kevin Knutson (knutsonk@reno.gov) and Kristy Fifelski | |
Village of Port Jefferson, NY |
External |
To increase transparency, inform citizens and visitors about special events and programs in the village, and allow residents and visitors to share feedback or complaints which are handled in a timely manner. |
Our Facebook fan base took off almost immediately upon introduction. Since then, many people have posted photos and stories about their visits to the Village. We have also seen a fair number of complaints that have been dealt with. Twitter has helped us realize problems before them grow out of hand. |
Make sure you keep the content fresh, but don't over do it with too many posts. People will become annoyed if you are posting too frequently. |
Name |
Description |
Author(s) |
Additional Comments |
GovLoop | A social network for government employees and consultants. | Steve Ressler | |
Nashville is Talking | A website for Nashville citizens displaying live Twitter conversations about Nashville among other things. | ||
USGS Facebook community | An informal social network of current and former U.S. Geological Survey employees. | ||
Electing2Blog | Blog by a City Councilman in Washington state about use of social media by local government officials: legal issues, best practices, etc... | Walter Neary | |
Social Web Handbook for Washington State Local Electeds
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Wiki with comments by attorneys and elected officials about use of social media including legal issues. | ||
Govistics is a public spending analysis tool detailing spending by category for nearly 39,000 U.S. governments. |
Center for Governmental Research |
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