Project details
Objective/purpose
Deploy two-way conversation tool to engage with staff on issues. Inspired by Australia 2, which uses Nation Builder platform.
- Support multiple discussions going on at once
- Direct 'meatspace' participation through
- Instant publishing of new ideas proposed for each discussion
- Live voting (support/oppose idea) and commenting on ideas
- Visibility: Is the idea going ahead? How has its implimentation progressed? Who has taken ownership?
- Identify clear goals for each discussion and accepted ideas
- moderators/owners communicate progress on each through status updates
- Use statistics to prominenantly demonstrate the value participation is having on the discussion
- Alert moderators to new ideas being submitted, prod them to ensure two-way feedback and manage their discussion communities.
Social media channels used
- In-house developed application
- Using ASP.NET 3.5
- MVC Framework for rapid application development
Results
- Ongoing project, results yet to be published.
Lessons learnt
Additional comments
- Considered using Nation Builder source and implimenting own service, but decided against due to:
- Source code only maintained by single person
- No significant improvments made to code in over 1 year
- PHP framework used and level of work required to correctly impliment and maintain
- Could not successfully run within existing Windows-centric infrastructure topology
- Significant changes and coding necessary to
- integrate seamlessly with existing directory and authentication platforms.
- acheive additional requirments not in the base application (goals, progress reporting/status)
- ASP.NET and MVC framework chosen to enable quick application development turn-around (Beta to be delivered inside 5 days)
- Success and employee participation hinges on moderators participating in discussion and using tools to effictivly communicate and track progress.