|
Department/Agency Name
|
Initiative Type
|
Objective/Purpose |
Social Media Channel(s) Used
|
Results
|
Lessons Learned
|
Key Contact(s) |
Additional
Comments
|
|
Agriculture and Agri-Food Canada
|
Internal and External |
Internal: Facilitate communication and collaboration
External: Provide timely and relevant news efficiently via RSS.
Facilitate communication and collaboration
|
Internal:
AgriWiki
AgriForum (secure forums, project spaces, remote screen sharing, document sharing, polling and chat features)
Deputy Minister’s Corner (blog)
External:
RSS
AgriForum (secure forums, project spaces, remote screen sharing, document sharing, polling and chat features)
|
|
|
E-Comm Director: Joan Anderson
Web Planning:
Nicolas Pjontek
Patrick LaJeunesse
Aaron Dick |
|
| Canada Business (multi-jurisdictional government initiative managed by Industry Canada) |
External |
Improve service delivery. |
Blog
Twitter: CanadaBusiness & EntreprisesCan
Canada Business Website (with personalization and social network links)
RSS Feeds (with personalization)
Syndication of Canada Business content with business partners
|
|
|
Simona Ioffe |
|
| Canada Post |
External |
|
SecondLife Presence |
|
|
Stephanie Bullock
|
|
| Canada Revenue Agency |
External |
Reach multilingual audiences in alternative format
|
RSS Feeds
Tax tips to go (Podcasts)
|
|
|
|
|
| Canada Revenue Agency |
External |
Crowdsource anti-"underground economy" videos. |
YouTube Contest |
|
|
|
|
| Canada Revenue Agency |
Internal |
Training and Learning, Virtual Management and Project Collaboration Pathfinders are used to measure technical impacts, demand and cost/benefit of business usage while developing Best Practices. |
Web Conferencing, Wiki |
Demand from Training and Learning is high as is the usage for Web Conferencing. Considerable interest in Wikis for knowledge repository and project management. |
|
Colin Smith
Stephen Fancy
|
|
|
Canada School of Public Service
The Centre of Expertise in Communities of Practice
|
Internal |
Communities of Practice (CoPs): Knowledge exchange, collaboration, social networking and learning, document repository |
Communities of Practice Portal
|
|
People, people, people - it's not about the technology |
Bev Mitelman
|
The Centre's mandate is to promote and implement CoPs and social learning approaches within the federal Public Service |
|
Canadian Centre for Occupational Health and Safety (CCOHS)
|
Internal and External
|
Internal: Faciliate team collaboration. External:Increase impact/reach. Enable proactive, frequent communication that is immediate - that invites conversations about health & safety
|
Internal: WIKI for social media planning; External: Workscape discussion board, Twitter, WIKIPEDIA, webinars, podcasts, SlideShare account, Facebook page, Google Plus, YouTube, Pinterest, LinkedIn
|
|
Four keys to success we've discovered: 1) be authentic; 2) be active; 3) be accurate; 4) be advertising-free |
Krista Travers
Jennifer Miconi-Howse
|
|
| Canadian Food Inspection Agency |
Internal |
Information sharing and collaboration |
Yahoo Groups
Google wiki
|
Considerable interest, but limited use to date |
Changing behavior will be a long, difficult process |
Albert Simard |
Primary need is to service external clients |
| Canadian International Development Agency (CIDA) & others |
External |
a look at Canada's engagement in Afghanistan through photos, video, audio
|
AfCam website
YouTube Channel
Flickr Photostream
Facebook Page
|
|
|
|
|
| Canadian Museum For Human Rights |
External |
Engagement & education site |
Share your story, AddThis, jQuery galleries, Newsletters |
|
|
|
Powered by Drupal |
| Canadian Tourism Commission |
External |
Finding and sharing news stories
|
Drupal based Social Bookmarking Options
Tagged news releases (although not by the public)
|
|
|
|
|
|
Citizenship and Immigration Canada
|
External
|
Raise awareness around upcoming legislative changes to the Canadian Citizenship Act.
|
YouTube
Waking up Canadian
Se réveiller Canadien
|
Drive as many people as possible to the CIC external website to learn more about the important changes to citizenship law.
|
2 so far:
- Get approvals on distribution strategy as early as possible.
- Have everything in place and ready to rock BEFORE publishing vidz.
More to come...
|
Twitter
robwiebe
Email
robert.wiebe
Phone
613 941 7088
|
25,000 views already and growing
(Posted Thursday April 9, 2009)
Our goal is 50,000 views.
As of May 20, 2009: over 150K views for English, over 27K for French
|
| Communications Research Centre (Industry Canada) |
|
Internal Users
|
Drupal based CLF 2.0 website
Rss feed
Jive Social Business Softwarehttp://jivesoftware.com
|
|
|
|
|
|
Department of National Defence (DND)
|
External
Internal -
Defence@150 is a Deputy Minister sponsored PS renewal initiative of national scope
Stoneghost project -formerly known as Interlink-C part of Canada Command
|
Organization effectiveness
Internal/External
Top Secret compartmented information network connecting Canada, Australia, UK, US
|
News Rss Feed
web portal, blog, wiki, webinars, video, appreciative inquiry organization development process
Jive Social Business Software
http://jivesoftware.com/solutions/government
|
|
|
|
Recycled Press Release |
| Environment Canada |
External |
Promote Biosphere (environmental action / citizen involvement)
Promote Canada's action on climate change (awareness)
|
Facebook (climatechange.gc.ca)
Flickr (climatechange.gc.ca)
YouTube
|
|
|
|
|
|
Foreign Affairs and International Trade Canada
|
External |
|
DFAIT YouTube Channel
Facebook Groups (unofficial)
RSS Feeds
Podcasts
Videos
Foreign Policy eDiscussions
|
|
RSS - Providing RSS feeds means you need to rethink your article titles so that they are meaningfull when viewed in a feed aggregator.
|
Nathalie Gervais |
Seems very one-way at this point
On point above - Policy eDiscussions have been running for four plus years...
|
|
External
(Canadian Embassy, Washington DC)
|
Connect2Canada - Canada's Network in the United States |
Website (and RSS)
Facebook
Twitter
Podcast
Flickr
YouTube
Upcoming
FriendFeed
|
| Internal |
To provide collaboration tools to DFAIT employees in the context of the overall Transformation Initiative. |
DFAIT Wiki
IBM Lotus Connections social media software (includes functionalities like blogs, communities, dogears, activities, dynamic employee profiles like Facebook, )
|
|
|
Government of Canada Hub
|
External
|
|
Rss Feeds of Every Department
|
|
|
|
|
| Health Canada |
External |
|
- Mobile Apps (English / French) - Twitter (English / French)
- YouTube (English / French)
- Facebook
drugsnot4me (English / French)
healthycanadians (English / French)
- RSS Feeds
- Widgets (English / French)
- Social Bookmarking
- Webcast
- Social media monitoring
See all on our social media index page (English / French)
|
|
|
Daniel Morier (daniel_morier AT hc-sc.gc.ca) |
|
|
Health Canada
|
Internal
|
Collaborative file sharing (wiki)
Engagement of various communities (discussion forum)
Solicit ideas from staff (Publivate)
|
- HC Info Wiki (MediaWiki)
- Discussion Forum (phpBB)
- Publivate Collaborative Software (Publivate)
- Team wikis and micro-blogs (Oracle Beehive)
|
|
|
|
|
|
Human Resources and Skills Development Canada
|
Internal and External
|
To enable organizations to integrate the NOC database directly into their Internet applications.
|
NOC WebSite
XML Feed
|
Timely access to current, real-time NOC data presented in your own look and feel.
|
|
NOC-CNP
|
|
|
Human Resources and Skills Development Canada
|
External |
Mashup Tool to help newcomers to Canada make informed decisions about where to live and work.
SEO work being conducted
3rd Party Skin version of WiC Tool App.
WiC Widget - Developing Working in Canada Widget to enable clients and partners to add a WiC Widget to their Web site or personal blog.
|
Working in Canada Tool - mashup that pulls data from a variety of GOC and non-GOC sources (constantly adding dataset to complete the picture).
Developed 3rd party versions of the WiC Tool for a number of federal and Provincial jurisdictions with each jurisdiction's look and feel. e.g.: workingincanada.gc.ca/manitoba, workingincanada.gc.ca/canlearn, etc.
JSP and Google API applet.
Developing Portable Mobile version of Working in Canada Tool.
|
Number of Web Services developed with database holders.
Aim is for clients not to have to visit 8-10 Web sites to get complete labour market picture of Canada.
|
|
Benoit Verreault
Kelly Archer
|
|
|
Human Resources and Skills Development Canada
|
Internal |
Small closed Working in Canada Wiki (WiC Wiki) between Federal and Provincial players who are working on Immigration Portals |
MediaWiki |
Informal knowledge sharing platform (through mediawiki) taking place between Government of Canada Immigration Portal colleagues and their Provincial counterparts. |
Jwiki proved too complicated for the common user. Recently switched to Media Wiki. Integrated a word to Mediawiki macro to assist users in adding their content.
|
Benoit Verreault
Ryan Palmer
|
|
|
Human Resources and Skills Development Canada (Goint to Canada Immigration Portal)
|
External |
Social Media Pilot Strategy being developped to invite clients to discover specific areas of our Web Site that they may not be aware of. (current plan is for 2 notices per week) |
Twitter.com: (English), (Français),
(Chinese)
Facebook: (English), (Français)
Youtube: (English), (French)
Orkut: (English)
Xiaonei.com: (Chinese)
Social Sharing piece being developed for Web site conent and Working in Canada Tool.
|
|
|
Benoit Verreault
Kelly Archer
|
|
| Human Resources and Skills Development Canada (HRSDC) |
Internal |
Intra departmental (Service Canada, HRDC, Labour Program, PRI) tool for documents, data, events and communities. Includes storage, retrieval, exchange, wikis, blogs and profiles.
Cross-departmental collaboration, file sharing, event management, and discussion support.
|
HRSDC Knowledge Portal
HRSDC Interactive Forum
|
Operational since 2008 - Upadted in 2009. Planning for KP2 on going.
In production since July 2007. Now have over 3500 registered users in 350+ communities.
|
Custom, in-house solutions can be a cost-effective alternative. |
George Kiefl
Al McFarland
|
|
| Industry Canada |
Internal |
"Connect, Contribute, Collaborate…". The ICWiki is a corporate knowledge repository and a platform for collaboration.
|
Wiki using Confluence |
A Confluence based internal wiki has been used by CIOB at IC for 3 years with good results (over 800 users). It was expanded, rebranded and launched as IC's Corporate wiki on June 16, 2009.
|
|
|
|
| Intellectual Resources Canada |
External |
An inter-departmental and inter-sectoral initiative seeking the participation of any community engaged in the joint creation and evolution of data, information or knowledge. |
Trac's wiki & project management tools |
|
|
|
|
|
Library and Archives Canada
|
External
External
|
Understand the Second Life platform; determine what utility it might have for libraries & archives
|
Some Second Life presence and participation
Flickr album
Flickr geo-tagged image map
|
Valuable contacts & collaborations; could have done more but resources were limited
|
More than one person should be involved to maintain a viable departmental presence in SL
|
Gordon Jung |
|
| National Housing Research Committee |
External |
|
masups, rss, social sharing on main website
|
|
|
|
|
| National Research Council Canada |
External |
NRC Podcasts -
Drawing on interviews with NRC researchers, business people and subject matter experts, these 10-minutes podcasts introduce subjects such as the environment, your health and a variety of technological advances. Mostly a PR exercise to sensitize the listener to NRC's role in improving the lives of Canadians, while informing potential business partners of NRC's competencies.
|
Podcast |
Unknown |
|
|
|
| National Research Council Canada |
External |
Experimental site for demonstrating and evaluating web-based experimental applications for science libraries and new innovations and approaches to electronic publishing
|
CISTI Lab wiki (uses MediaWiki) |
|
|
|
|
|
Natural Resources Canada
|
Internal
External
|
Improved internal collaboration
HR recruitment
careers@nrcan.gc.ca
|
MediaWiki
Facebook : Jobs @ Natural Resources Canada
Twitter : NRCanJobs
LinkedIn
|
Promoting On Campus recruitment events and
Jobs opening In the technical and scientific field
|
Still learning but needs commitment and ongoing attention
|
Judith Boucher, Chief
Ana Lissansky, Marketing Officer
Shaun Casey, Advisor
Rebecca Blake, Public Opinion Research analyst
|
MediaWiki based
Performance measurement
|
|
Office of the Commissioner of Official Languages
Commissariat aux langues officielles
|
Internal/External
Interne/Externe |
Media/Internet monitoring + PR applications
Surveillance des médias et Internet + applications de communication publique
|
RSS feeds
Google News alerts
Possible blog
Canaux RSS
Alertes Google News
Possibilité d'un blogue
|
Better all-around issue monitoring
Meilleure surveillance générale des enjeux
|
|
Robin Cantin |
|
|
Office of the Privacy Commissioner
|
External |
|
Privacy Commissioner Blog
|
|
|
Colin McKay |
Great idea to disclose the authors |
| Office of the Secretary to the Governor General |
External |
|
Citizen Voices Blog
|
|
|
|
|
| Office of the Veterans Ombudsman |
Internal
External
|
Use a wiki for internal knowledge management and collaboration. External website has a blog, public consultation area, and RSS feed/social bookmarking capabilities. |
Confluence Wiki (general info)
Blog (external)
Facebook Fan page
|
|
|
Charlie Cue
Heidi Lund
|
|
|
Policy Research Initiative (including Canada@150)
|
300 active policy analysts plus invited outsiders doing Horizon Scanning and foresight in a year long project.
New Meta-Scan project uses same tools with a growing number of people across the Federal government doing scanning
|
Explore how new collaboration tools can facilitate policy research, analysis and foresight |
Jive / Clearspace (with 5000 active wikis, 2500 discussion groups, self-organizing project management and polling)
Mind 42 (for online group scenario development)
Go to meeting
Survey Monkey
You Tube
plus open source video conferencing tools
|
Anthony Williams, the co-author of Wikonimics said it was one of the most innovative uses of the technology he had seen.
Participants say the software helps them be more effective but face to face meeting are important.
|
Both technical expertise and new group skills are needed to make it all work.
It challenges the traditional culture of the bureaucracy
|
Peter Padbury
Stef Christensen
|
|
|
Public Safety Canada
|
External
|
|
News Rss Feed
Cyber Warnings 2008 Rss Feed
Daily Infrastructure Report Rss Feed
Genuine Blogger Relations (example)
|
|
|
|
Recycled Press Release |
|
Public Health Agency of Canada
|
Internal & External
|
Listening, Participating and Initiating. Social Media monitoring. Using Social Media to reach the audiences on the issues of Public Health. |
RSS (ENG)
RSS (FRA)
Mobile (ENG/FRA)
Twitter (ENG)
Twitter (FRA)
Facebook (ENG)
Facebook (FRA)
YouTube (ENG/FRA) Flickr (Soon)
Share Feature on the PHAC Site
|
Case Study and Report will be made available on request soon.
|
|
Mark Hudson & Marquis Cote |
|
| Statistics Canada |
External |
Engage students and teachers |
Learning Resources Podcast |
|
|
Media Relations |
|
| Statistics Canada |
External |
Reach targetted audiences, use Web 2.0 |
RSS The Daily news releases; CANSIM updates;
2011 Census Dissemination Discussion Forum /
Forum de discussion sur la diffusion du Recensement de 2011
|
|
|
Media Relations |
|
| Statistics Canada |
Internal |
Training materials / Collaboration |
Wiki (various divisions) |
|
|
|
|
| Treasury Board |
Internal |
|
ADM Wiki Experiment |
|
|
|
|
| Treasury Board |
Internal |
General purpose wiki for Government of Canada federal public servants created by the Public Service, for the Public Service intended to help us work better in the service of Canadians |
MediaWiki based GCpedia |
|
|
Karl Ghiara |
borrowing a little from the US Govt's Intellipedia experiment |
Comments (2)
Mike Kujawski said
at 10:54 pm on Jul 29, 2009
Can somebody please bring back the Federal, Provincial, Municipal and Unofficial links to the top of the page so that people don't have to scroll down every time? Thanks!
Emily Anne Gill said
at 8:16 pm on Feb 9, 2010
I can't quite make out if this is already listed above, but here's another one: http://policywiki.theglobeandmail.com/tiki-index.php
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