|
Department/Agency Name
|
Initiative Type
|
Objective/Purpose |
Social Media Channel(s) Used
|
Results
|
Lessons Learned
|
Key Contact(s) |
Additional
Comments
|
|
Citizenship and Immigration Canada
|
External
|
Raise awareness around upcoming legislative changes to the Canadian Citizenship Act.
|
YouTube
Waking up Canadian
Se réveiller Canadien
|
Drive as many people as possible to the CIC external website to learn more about the important changes to citizenship law.
|
2 so far:
- Get approvals on distribution strategy as early as possible.
- Have everything in place and ready to rock BEFORE publishing vidz.
More to come...
|
Twitter
robwiebe
Email
robert.wiebe
Phone
613 941 7088
|
25,000 views already and growing
(Posted Thursday April 9, 2009)
Our goal is 50,000 views.
As of May 20, 2009: over 150K views for English, over 27K for French
|
|
Human Resources and Skills Development Canada
|
Internal and External
|
To enable organizations to integrate the NOC database directly into their Internet applications.
|
NOC WebSite
XML Feed
|
Timely access to current, real-time NOC data presented in your own look and feel.
|
|
NOC-CNP
|
|
|
Canadian Centre for Occupational Health and Safety (CCOHS)
|
Internal and External
|
Internal: Faciliate team collaboration. External:Increase impact/reach. Enable proactive, frequent communication that is immediate - that invites conversations about health & safety
|
Internal: WIKI for social media planning; External: Workscape discussion board, Twitter, WIKIPEDIA, webinars, podcasts, SlideShare account, Facebook page, blog in development
|
|
|
|
|
|
Office of the Privacy Commissioner
|
External |
|
Privacy Commissioner Blog
|
|
|
Colin McKay |
Great idea to disclose the authors |
|
Canada School of Public Service
The Centre of Expertise in Communities of Practice
|
Internal |
Communities of Practice (CoPs): Knowledge exchange, collaboration, social networking and learning, document repository |
Communities of Practice Portal
|
|
People, people, people - it's not about the technology |
Bev Mitelman
|
The Centre's mandate is to promote and implement CoPs and social learning approaches within the federal Public Service |
| Office of the Secretary to the Governor General |
External |
|
Citizen Voices Blog
|
|
|
|
|
|
Department of National Defence
|
External
|
|
News Rss Feed
|
|
|
|
Recycled Press Release |
|
Department of Foreign Affairs and International Trade
|
External |
|
DFAIT YouTube Channel
Facebook Groups (unofficial)
RSS Feeds
Podcasts
Videos
Foreign Policy eDiscussions
|
|
RSS - Providing RSS feeds means you need to rethink your article titles so that they are meaningfull when viewed in a feed aggregator.
|
Nathalie Gervais |
Seems very one-way at this point
On point above - Policy eDiscussions have been running for four plus years...
|
|
External
(Canadian Embassy, Washington DC)
|
Connect2Canada - Canada's Network in the United States |
Website (and RSS)
Facebook
Twitter
Podcast
Flickr
YouTube
Upcoming
FriendFeed
|
| Internal |
To provide collaboration tools to DFAIT employees in the context of the overall Transformation Initiative. |
DFAIT Wiki
IBM Lotus Connections social media software (includes functionalities like blogs, communities, dogears, activities, dynamic employee profiles like Facebook, )
|
|
|
Public Safety Canada
|
External
|
|
News Rss Feed
Cyber Warnings 2008 Rss Feed
Daily Infrastructure Report Rss Feed
Genuine Blogger Relations (example)
|
|
|
|
Recycled Press Release |
|
Government of Canada Hub
|
External
|
|
Rss Feeds of Every Department
|
|
|
|
|
|
Natural Resources Canada
|
Internal
External
|
Improved internal collaboration
|
MediaWiki
CFS YouTube Channel
Bookmarking
|
|
|
|
MediaWiki based |
| National Research Council Canada |
External |
NRC Podcasts -
Drawing on interviews with NRC researchers, business people and subject matter experts, these 10-minutes podcasts introduce subjects such as the environment, your health and a variety of technological advances. Mostly a PR exercise to sensitize the listener to NRC's role in improving the lives of Canadians, while informing potential business partners of NRC's competencies.
|
Podcast |
Unknown |
|
|
|
| National Research Council Canada |
External |
CISTI Lab Wiki
|
MediaWiki |
|
|
|
|
|
Library and Archives Canada
|
External
External
|
Understand the Second Life platform; determine what utility it might have for libraries & archives
|
Some Second Life presence and participation
Flickr album
Flickr geo-tagged image map
|
Valuable contacts & collaborations; could have done more but resources were limited
|
More than one person should be involved to maintain a viable departmental presence in SL
|
Donna Dinberg
Anna Lehn
|
|
|
Public Health Agency of Canada
|
Internal & External
|
Listening, Participating and Initiating. Social Media monitoring. Using Social Media to reach the audiences on the issues of Public Health. |
RSS (ENG)
RSS (FRA)
Mobile (ENG/FRA)
Twitter (ENG)
Twitter (FRA)
Facebook (ENG)
Facebook (FRA)
YouTube (ENG/FRA)
Flickr (Soon)
Share Feature on the PHAC Site
|
Case Study and Report will be made available on request soon.
|
|
Mark Hudson & Marquis Cote |
|
| Canada Post |
External |
|
SecondLife Presence |
|
|
Stephanie Bullock
|
|
| Treasury Board |
Internal |
|
ADM Wiki Experiment |
|
|
|
|
| Treasury Board |
Internal |
A collection of resources created by the Public Service, for the Public Service intended to help us work better in the service of Canadians |
MediaWiki based GCpedia |
|
|
Thom Kearney |
borrowing a little from the US Govt's Intellipedia experiment |
| Intellectual Resources Canada |
External |
An inter-departmental and inter-sectoral initiative seeking the participation of any community engaged in the joint creation and evolution of data, information or knowledge. |
Trac's wiki & project management tools |
|
|
|
|
| Canada Revenue Agency |
External |
Reach multilingual audiences in alternative format
|
RSS Feeds
Tax tips to go (Audiocasts)
|
|
|
|
|
| Canada Revenue Agency |
External |
Crowdsource anti-"underground economy" videos. |
YouTube Contest |
|
|
|
|
| Statistics Canada |
External |
Engage students and teachers |
Learning Resources Podcast |
|
|
Media Relations |
|
| Statistics Canada |
External |
Reach targetted audiences, use Web 2.0 |
RSS The Daily news releases; CANSIM updates;
2011 Census Dissemination Discussion Forum /
Forum de discussion sur la diffusion du Recensement de 2011
|
|
|
Media Relations |
|
| Statistics Canada |
Internal |
Training materials / Collaboration |
Wiki (various divisions) |
|
|
|
|
|
Human Resources and Skills Development Canada
|
External |
Mashup Tool to help newcomers to Canada make informed decisions about where to live and work |
Working in Canada Tool - mashup that pulls data from a variety of GOC and non-GOC sources.
|
Number of Web Services developed with database holders. Aim is for clients not to have to visit 6-7 sites to get complete labour market picture. |
|
Benoit Verreault
Kelly Archer
|
|
| Canadian Food Inspection Agency |
Internal |
Information sharing and collaboration |
Yahoo Groups
Google wiki
|
Considerable interest, but limited use to date |
Changing behavior will be a long, difficult process |
Albert Simard |
Primary need is to service external clients |
|
Human Resources and Skills Development Canada
|
Internal |
Small closed Working in Canada Pilot Wiki between Federal and Provincial players who are working on Immigration Portals |
JSP Wiki |
Informal best practice Information sharing taking place between feds and Provincial players with common goals. |
Slow pick-up. Regional folks not yet educated on how to use Wiki.
May switch to Media Wiki in
|
Benoit Verreault |
|
|
Human Resources and Skills Development Canada (Goint to Canada Immigration Portal)
|
External |
Social Media Pilot Strategy being developped to invite clients to discover specific areas of our Web Site that they may not be aware of. (current plan is for 2 notices per week) |
Twitter.com (English)
(Français)
(Chinese)
Facebook (English)
(Français)
Youtube
(English)
(French in dev.)
Orkut
(English in dev.)
XiaoNei.com (Chinese)
|
|
|
Benoit Verreault
Kelly Archer
|
|
|
Policy Research Initiative (including Canada@150)
|
300 active policy analysts plus invited outsiders doing Horizon Scanning and foresight in a year long project.
New Meta-Scan project uses same tools with a growing number of people across the Federal government doing scanning
|
Explore how new collaboration tools can facilitate policy research, analysis and foresight |
Jive / Clearspace (with 5000 active wikis, 2500 discussion groups, self-organizing project management and polling)
Mind 42 (for online group scenario development)
Go to meeting
Survey Monkey
You Tube
plus open source video conferencing tools
|
Anthony Williams, the co-author of Wikonimics said it was one of the most innovative uses of the technology he had seen.
Participants say the software helps them be more effective but face to face meeting are important.
|
Both technical expertise and new group skills are needed to make it all work.
It challenges the traditional culture of the bureaucracy
|
Peter Padbury
Stef Christensen
|
|
| Canadian Tourism Commission |
External |
Finding and sharing news stories
|
Drupal based Social Bookmarking Options
Tagged news releases (although not by the public)
|
|
|
|
|
| Communications Research Centre (Industry Canada) |
|
|
Drupal based CLF 2.0 website
Rss feed
|
|
|
|
|
| Human Resources and Skills Development Canada (HRSDC) |
Internal |
Cross-departmental collaboration, file sharing, event management, and discussion support. |
HRSDC Interactive Forum |
In production since July 2007. Now have over 2500 registered users in 150+ communities. |
Custom, in-house solutions can be a cost-effective alternative. |
Al McFarland |
|
|
Office of the Commissioner of Official Languages
Commissariat aux langues officielles
|
Internal/External
Interne/Externe |
Media/Internet monitoring + PR applications
Surveillance des médias et Internet + applications de communication publique
|
RSS feeds
Google News alerts
Possible blog
Canaux RSS
Alertes Google News
Possibilité d'un blogue
|
Better all-around issue monitoring
Meilleure surveillance générale des enjeux
|
|
Robin Cantin |
|
| CIDA & others |
External |
a look at Cnada's engagement in Afghanistan through photos, video, audio
|
AfCam website
YouTube Channel
Flickr Photostream
Facebook Page
|
|
|
|
|
| National Housing Research Committee |
External |
|
masups, rss, social sharing on main website
|
|
|
|
|
|
Health Canada
Strategic Policy Branch
|
Internal
|
Collaborative intra-governmental Environmental scan
|
HC Intranet Wiki
|
|
|
|
|
| Industry Canada |
Internal |
"Connect, Contribute, Collaborate…". The ICWiki is a corporate knowledge repository and a platform for collaboration.
|
Wiki using Confluence |
A Confluence based internal wiki has been used by CIOB at IC for 3 years with good results (over 800 users). It was expanded, rebranded and launched as IC's Corporate wiki on June 16, 2009.
|
|
|
|
Comments (20)
Melanie Lamoureux said
at 2:36 pm on Oct 16, 2008
Hey Mike, how come aren't we able to see the full table? Thanks!
Peter Smith said
at 3:19 pm on Oct 16, 2008
Is that DFAIT wiki external? Link please!
Mike Kujawski said
at 11:01 pm on Oct 16, 2008
Melanie, the only thing that I can think of is that your sidebar needs to be collapsed (press the little arrow). If your screen resolution is under 1024x768 then this is likely the problem. Please let me know if you still can't resolve this issue.
Mike Kujawski said
at 11:03 pm on Oct 16, 2008
Peter, I think it's internal, although I'm not the one that added it.
Melanie Lamoureux said
at 8:29 am on Oct 17, 2008
Thank you for your answer Mike, but my screen resoultion is actually correct. I might be innocent, but the problem seems to be the sidemenu that overlap, and which I can't "minimize".
Mike Kujawski said
at 10:08 am on Oct 17, 2008
Melanie, if you follow the top title bar (where the buttons "view" and "edit" are) all the way to the right, there should be a little arrow. This allows you to hide the sidemenu.
Melanie Lamoureux said
at 10:56 am on Oct 17, 2008
In case someone else is facing the same issue, please note that there were actually no arrow showing, but I just clicked on the end of the blue bar/tab and it worked! Thank you for your advice Mike.
Brigitte Torok-Watkins said
at 8:29 am on Oct 24, 2008
Melanie - I also had the same issue and followed your advice. Problem resolved. It may have something to do with our old software (at least mine is!).
Mike Kujawski said
at 4:43 pm on Oct 25, 2008
If anyone else is having usability issues with this wiki, please let me know.
Benoit Verreault said
at 2:30 pm on Nov 6, 2008
Been thinking about the Twitter "Following" feature as I develop a Social Media Strategy for my initiative. I was initially going to sidestep this feature and not use it. It may be neat and useful for GOC initiatives to use the follow feature to create a network of the fed resources that use Twitter. It woud be a way to highlight each other and help users tap into the network of GOC Twitter resources.
Mike Kujawski said
at 11:52 am on Nov 11, 2008
Great idea, definitely worth a try!
Scott Smith said
at 9:30 pm on Nov 12, 2008
Benoit, if you are thinking about Twitter for GoC, do you think Yammer? It has the advantage of a closed system - only people within the email domain can belong. What do you think?
Mark Faul said
at 2:29 pm on Dec 12, 2008
Would be nice to have a directory of Canadian Government Twitterers akin to http://newthinking.bearingpoint.com/2008/11/20/govtwit-directory/ in the US
Mike Kujawski said
at 3:53 pm on Dec 15, 2008
Mark, I've been meaning to do that for a while now! I will create a separate section for people to input their Twitter user names
Anthony Wong said
at 11:33 am on Feb 13, 2009
Where would I enter the social media projects of international associations made up of Government agencies such as the North American Securities Administrators Association who's membership is comprised of Provincial and State securities regulators?
Mike Kujawski said
at 9:01 pm on Feb 25, 2009
Hmm...looks like we need a wiki for associations and non-profits...i've been thinking about this for a while now...i should have something for you soon
Lia said
at 12:09 pm on Mar 23, 2009
Has anyone sent a message to their employees about the implications of Facebook? I have been asked to prepare a communication to send via email to gov't employees; discussing how their personal accounts can have implications on their professional lives etc.
Has anyone drafted something similar?
Mike Kujawski said
at 9:57 am on Apr 20, 2009
What happened to the "provincial" and "municipal" sections? I am going to have to revert back to an older version....
Mike Kujawski said
at 10:00 am on Apr 20, 2009
If you have added something and see it missing...please add it again
Mike Kujawski said
at 10:06 am on Apr 20, 2009
Lia, I would stay away from mentioning a specific tool (i.e. Facebook) and focus more so on the concept of online privacy. Don't simply send a "fear-inducing" email but rather re-enforce the concept of "thinking 3 times" before posting something online...anywhere...not just Facebook.
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